Terms & Conditions
Terms and conditions for this website are set in accordance to The Consumer Contracts (Information, Cancellation and Additional Charges) dated 13 June 2014.
(1). Prices on this website are inclusive of Value Added Tax (VAT) except for the following:
(a). Customers outside of the European Union (Automatically deducted)
(b). Trade / wholesale Customers.
i. Trade Customers within the UK will be charged VAT at 20%.
ii. Trade Customers within the European Union but who are not VAT registered will be charged VAT at 20%.
(2). Delivery charges are calculated by the website. Estimates of delivery charges can be made via your shopping cart. Please select the estimate shipping button for information on delivery charges.
(3). Delivery charges are based upon weight and size.
(a). Items are normally sent VIA Royal Mail.
(b). Customers requesting alternative delivery methods may incur additional charges. We will confirm additional costs of alternative delivery services prior to dispatch.
(4). Payment for goods through the website is conducted via the third party card processing company ‘Sage Pay’ (www.sagepay.com). Surcharges may occur depending on your card supplier.
(5). Payment is authorised on dispatch of goods from our location to you the customer.
(6). We accept orders via the website, email or by telephone. Payment and surcharges are as per paragraph 4 refers.
(17). Upon dispatch of goods, the transition period can take up to 28 days for delivery depending on location within the world and postal service conditions.
We reserve the right to refuse or cancel any order(s) resulting from an error or omission by us. This includes but is not limited to typographical errors.
If the goods you have ordered are out of stock or unavailable then we will contact you.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.)
We collect information about you to process your order and provide customer service. We do not sell, trade or otherwise pass on personal information
The type of information we will collect about you includes:
Your phone number
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.
100% Secure Shopping All personal information is stored using 128 bit encryption. We utilise the industry-standard Secure Socket Layer (SSL) technology to encrypt all the personal information including credit or debit card numbers, names and addresses.